Refund policy

Everything in this store is made to order for you — printed, stitched, or pressed when you buy it. Here is exactly how we handle it when something goes wrong.

Damaged, misprinted, or wrong items

If your order arrives damaged, misprinted, defective, or simply not what you ordered, we will replace it or refund it — your choice. Email us within 30 days of delivery with your order number and a photo of the problem. You do not need to ship anything back.

Lost in transit

If tracking shows your order stalled or lost, contact us. Once the carrier's delivery window has clearly passed, we will send a replacement or refund the order.

Wrong size or change of mind

Because each item is produced on demand, we cannot restock a returned shirt the way a warehouse store can. If you ordered the wrong size or changed your mind, email us within 30 days anyway — we are a family business and we will work something out with you fairly, usually a discounted replacement or store credit. Check the size chart on each product page before ordering; it is the honest one from the manufacturer.

Digital goods

Downloadable products (planners, templates, printables) are delivered instantly and cannot be returned. If a file is broken or not as described, tell us and we will fix it or refund it.